Return and exchange policy

• Warranty on all electronic devices for a period of two years from the date of purchase, and it is necessary to present the purchase invoice or provide us with the order number.




• The warranty does not cover misuse or breakage.




• Note: The warranty does not include accessories such as covers, stickers and other non-electronic products.






• In the event that you receive a damaged or defective product from the first use of the product, please contact us directly within a maximum of 7 days.




• The period of time to return or exchange products within 7 days from the date of purchase, provided that the product is in its closed packaging and in the same original condition upon purchase, and the customer bears the shipping cost.




• Upon return, all accessories and gifts received with the product upon purchase must be returned in their original packaging.




• Products manufactured at the customer's request or according to the specifications he specified are excluded from return and exchange, with the exception of products that have a defect or do not conform to the agreed upon specifications.


• In the event of a malfunction during the specified warranty period after using the product, the damaged product will be replaced with a new product of the same type directly, and in the event that the product is not available, the customer will be compensated with another alternative product in the event the customer desires this option or given him a voucher with the same value of the product to be used At any time through our website, after that the replacement product is shipped by the merchant and the customer bears the full shipping costs.




• In the event that a product other than the order that was ordered from the store arrives, and the store made a mistake in preparing the request, the store will bear all shipping costs and product replacement.


• Receipt of the shipment from the shipping company is an acknowledgment from the customer that the shipment (carton) is in good condition and has not been opened before receipt.